NSS Engineer Change Provisioning

NSS Engineer Change Provisioning

  • Qualifications / Experience Required: 


  • Education 

Must                 – Engineering, Telecommunications, Computer Science or any Professional degree 


  • Professional Experience 

Must                - 4 to 8 years of industry experience in networking or telecommunication domain 

Must – knowledge on change management process 

Must  – Core experience in implementing network changes ( MLAN, WLAN, MPLS, QOS, Routing Protocols ) 

Nice to have      – Exposure to multinational environment  


  • Technical, Systems 

Must  – Should have knowledge on networking technologies and systems utilized in global WAN and LAN Business to business communications and IT systems environment. 

Must – Knowledge of routing protocols, systems, communications interface, circuit knowledge and network. Routing : OSPF, BGP, EIGRP, ISIS, QOS, VOIP, Multicasting 


Nice to have  – CCNA / CCNP  – Routing & Switching Certification 

Must  Must have strong business analysis, process and tools skills & customer service skills 

Nice to have      – Use of Excel and other applications that could be used for reporting / presentation 


  • Soft skills 

Must                 – Ability to engage, lead conference calls / meetings, with good interpersonal skills 

Must  Experience of working with international /cross functional teams desirable 

Must Ability to present data to top management in high level view 

Must                 – Ability to work under pressure and speed, meet deadlines 

Must                 – Open minded and willing to learn, confident and contribute 

Nice to have      – Worked in multicultural environment 

Nice to have      – Ability to influence, convince 


  • Job Responsibilities 

Job Purpose: Provision and perform change and release for complex/critical backbone network. Manage customer network integration and provide expertise to implement hybrid networks of the organisation.  

  • To deliver outstanding change excellence via on-time, first time right implementation of network RFCs. 
  • Participate in Low Level Design calls with engineering and design teams and propose changes. 
  • Build final config and perform the changes for the assigned RFCs. 
  • Subject Matter Expert for LAN/WAN technologies  
  • Managing & communicating change based on change management process requirements 
  • Ability to work under pressure, dealing with multiple tasks 
  • Applies significant knowledge of industry trends and developments, best practices, implements effective continual improvement solutions 
  • Creates and executes development plans and revises as appropriate to meet changing needs and requirements 
  • Project manage bulk & complex migrations using standard process and procedures 
  • Measure Change Management efficiency – quality and throughput and ensure the team’s performance meets or exceeds the set KPIs. 
  • Monitor the roll-out and compliance of the defined processes, procedures and audit the adherence to standards 
  • Manage escalations for all technical & procedural issues on change requests 
  • Willing to work in 24×7 environment  
  • Good time management, and organizational skills. 
Working Hours  00:01am – 11:59pm (in rotational shifts) 


Job Location: Gurugram
Job Function: Technology
Employment Type: FULL TIME