Exp – 4 + Years
Job Description for SAP Basis and SAP HANA DB Engineer
• At least 4 years of experience with BASIS ideally with both Implementation and Support experience. Experience of both OS (Linux, Windows) and DB exposure (HANA/MS SQL/SYBASE/MAX DB/MY SQL).
• Strong HANA experience and BASIS tech skills in Net weaver concepts and products (ERP or S/4 HANA, BW, PI, FIORI, Solution Manager,BODS,BOBJ,SAP Convergent Charging, SAP Convergent Mediation ,Cloud Connector…)
• Must have – one full cycle E2E SAP Project Implementation Experience and after Go-Live Support experience.
• Day to Day Basis tasks.
• Add on skills – Integration experience for ERP to PO, Ariba.
• Working knowledge of high availability and disaster recovery environments, as well as OS level clustering.
• Upgrades and Add-on Installations
• HANA HA and DR Setup.
• Knowledge on Metro Cluster.
• Experienced with typical support activities including preventive maintenance
• Working knowledge of key ITIL processes.
• Ability to troubleshoot/analyze and resolve technical problems, Knowledge/Experience in performance tuning, troubleshooting
• Preferably SAP certified.
• Experience in developing SAP technical standards & processes and drive adoption.
• Provide technical expertise for resolving escalated issues. Participate in crisis resolution meetings as necessary. Collaborate with functional teams on the integration and support of the SAP systems and new initiatives.
• Automate administrative and operational systems support functions. Provide training and direction to other operational support teams.
• Participate in providing 24×7 support on rotational basis to ensure operations of these critical systems for different customers.
• Proficient understanding of SAP technologies and applications.
• Must have strong technical foundation and strong problem-solving skills.
• Ability to work with virtual teams and across diverse cultures to deliver results – Conversant in English, spoken and written, with proven communication, interpersonal, influencing and negotiation skills
• Proven track record of delivering against stretched targets
• Substantial experience consulting, problem management and detailed analysis
• Substantial experience of working with outsourced partners.
• Extensive SAP technical subject matter expertise on Basis / Net weaver / HANA
Ø Professional degree or equivalent experience and 4+ years related IT experience.
Ø Hands on experience in Operations and Support SAP S4HANA,BOBJ,BODS,SAP CC ,SAP CM,SLT,HANA DB
Ø Aptitude towards problem solving and troubleshooting skills ABAPA and JAVA environments
· S4HANA,BOBJ,BODS,GRC,PO,SAP CC,SAP CM,SLT Experience
· HANA DB Experience
· MS SQL/SYBASE/MAX DB/MY SQL DB Experience
· Linux Knowledge
Ø Knowledge of S4HANA,BOBJ,BODS,GRC,PO,SAP CC,SAP CM,SLT
Ø Tools Knowledge on Service Now (SNOW)
Ø ITIL Certified.
Ø HANA Certified
Ø Ideal candidate will be trained & certified in SAP application/ HANA DB.
S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products.
S/he must possess a balance of very well-developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills.
Candidate should have excellent technical communication skills both verbal and written.
Be professional in all modes of interaction with our internal & external customers.
Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments.
Actively listen and confirm problem details showing empathy for urgent situations
Utilize effective negotiation skills which will lead to satisfactory issue resolutions.