| 1. Graduate in (Computer Science/IT/Electronics& Telecommunications), BTech/MCA/ MSc |
| 2. General understanding and basic troubleshooting experience of below technologies: |
| 3. OS-Windows/Unix/Linux, Hardware, Compute (vSphere, vCentre) |
| 4. Server virtualization, Backup/Restore, Storage Area Networks, Monitoring tool |
| 5. Middle tire application and Databases |
| 6. Service Desk activities |
| 7. Knowledge of the ITIL framework |
| 8. Ability to work with International Customers and Communicate effectively |
| 9. 1-3 years of experience in above-mentioned activities |
Service Desk L1
Job Location: Gurgoan
Job Function: Technology